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Tap Inspect Support
Getting the Best Support
Getting the Best Support
Using our resources to answer your questions and tackle any issues that arise.
Getting Started With Tap Inspect Support
Welcome to Tap Inspect Support
Step 1: Master Tap Inspect at Your Own Pace
Step 2: Basic Troubleshooting Can Solve Most Issues
Step 3: We are Here When You Need More Help
Master Tap Inspect at Your Own Pace
Types of Support Available
Getting the Most From the Help Center
Get Answers by Searching the Help Center
About Tap Inspect Academy
About the Tap Inspect Blog
About the Tap Inspect User Facebook Group
Troubleshooting
Take a Screen Recording
Force Quit and Restart the App
Weak Internet Error
Missing Photos Error
What If There Is No Cellular or Wifi Service Where I’m Doing the Inspection?
Requesting Support
About Our Support Process
Requesting Support from the Mobile App
How to Write and Submit Your Support Request
What to Do if You Haven't Heard From Us
Viewing Your Past Support Requests
Company Holiday Calendar
Beta Testing Resources
Installing the Mobile App Beta
Upgrade to the Modern App Experience