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  1. Tap Inspect Support
  2. Getting the Best Support

Getting the Best Support

Using our resources to answer your questions and tackle any issues that arise.

Getting Started With Tap Inspect Support

  • Welcome to Tap Inspect Support
  • Step 1: Master Tap Inspect at Your Own Pace
  • Step 2: Basic Troubleshooting Can Solve Most Issues
  • Step 3: We are Here When You Need More Help

Master Tap Inspect at Your Own Pace

  • Types of Support Available
  • Getting the Most From the Help Center
  • Get Answers by Searching the Help Center
  • About Tap Inspect Academy
  • About the Tap Inspect Blog
  • About the Tap Inspect User Facebook Group

Troubleshooting

  • Authentication Error
  • Take a Screen Recording
  • Force Quit and Restart the App
  • Weak Internet Error
  • Missing Photos Error
  • What If There Is No Cellular or Wifi Service Where I’m Doing the Inspection?

Request Assisted Support

  • About Our Support Process
  • Assisted Support Hours and Response Times
  • Requesting Support from the Mobile App
  • How to Write and Submit Your Support Request
  • What to Do if You Haven't Heard From Us
  • Viewing Your Past Support Requests
See all 7 articles

Beta Testing Resources

  • Installing the Mobile App Beta
  • Verify Your Account is Eligible for the Modern App Experience
  • Upgrade to the Modern App Experience
Tap Inspect Support