How to Write and Submit Your Support Request

When you encounter an issue with Tap Inspect, it's important to let our support team know. However, for the support team to efficiently assist you, it's vital to provide as much detail as possible. In this tutorial, we'll guide you on how to report issues for a smoother and quicker resolution process.

Before You Start

Make sure you have all the relevant information about your issue. This may include:   

• Describe the actions you were taking before the issue occurred.
• Provide a clear and detailed explanation of the issue you are experiencing, such as any error messages, unexpected behaviors, or issues you encounter.
• Explain how this issue is affecting your workflow. Does it slow you down, prevent you from completing tasks, or impact the quality of your work?

To make sure that your support request is seen and understood try these steps: 

1. Determine the appropriate channel for submitting your support request.
2. Provide a detailed description of the issue you're facing as clear and specific as possible. 
3. If you have any documents, screenshots, or files related to the issue, attach them to your request.
4. Double-check for accuracy and clarity. Ensure that all the information is correct and that your message is easy to understand.
5. Once you are satisfied with your support request, submit it through the chosen channel.

Once your request has been submitted our support team will be in touch.