FAQs

General App & Account FAQs

• How do I synchronize the app?
• Can I use Tap Inspect on my Android devices?
• Can we use more than one device on our account?
• What kind of data plan do I use when using Tap Inspect?
• Why do I have to pay for each report when I can just buy other software outright?
• Can I subscribe with a prepaid debit card?

Template FAQs

• Do you have a Wind Mitigation template for Florida?
• Do you have a Texas TREC template?
• Can I change Selling agent to Buyer's Agent?
• Can I inspect a pool, lawn sprinkler or dock with Tap Inspect?
• How can I record the make, model and serial numbers of equipment?

Comment & Photo FAQs

• Can I use voice recognition for my comments?
• Can I import my comments from the inspection software I currently use?
• Can I Date and Time Stamp Photos
• How do I get photos from a camera into a report?
• Can I download a specific photo from my reports?
• What is the resolution of photos in my report?

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Report FAQs

• What does the report look like when the customer gets it?
• How do I add my standard disclaimers to the report?
• How do I add my Standards of Practice to each report?
• Can I limit how long clients and agents have access to reports?
• Can I edit the report on a laptop?
• Can I archive my reports on my office computer?

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