Website and Refund Policy Requirements

To use Tap Inspect Payments, you must have a functioning business website. This is a standard requirement for all businesses using merchant payment services and helps ensure compliance with card network regulations.

Your website must:

• Clearly list the products or services your business offers

• Be publicly accessible (no login required to view)

• Include your business contact information (phone number, email, etc.)

• Display your refund or cancellation policy

A basic one-page site is acceptable as long as it includes the information above.

Sample Refund and Cancellation Policy

Here’s a simple example you can use or modify to fit your business:

Refund and Cancellation Policy

Payment for inspection services is due at the time of scheduling or before the inspection begins.

• Full Refund: Cancellations made at least 24 hours in advance will receive a full refund.

• Partial Refund: Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

• No Refund: No-shows or cancellations after the inspector has arrived at the property are not eligible for a refund.

If you are unsatisfied with your inspection for any reason, please contact us directly. We’ll do our best to resolve the issue.