An invoice can be updated to record a full or a partial refund for a job. This is different from refunding an online payment.
To record a refund on an invoice follow these steps.
- Open the Job in your web account
- Tap Record Refund.
- Enter the refund details on Add Payment or Refund popup.
- Tap Save Changes.
The refund has been recorded and the invoice updated with the refund details.