The Tap Inspect mobile app will synchronize in the background with your web account about every five minutes while you are using the app and you are connected to the internet.
This synchronization makes sure all the report data and photos on your device have been uploaded to your web account on our servers. It also allows your device to pull any report data or photos created or edited on another device connected to your account.
There can be times, especially with wifi-only devices, when you will want to manually synchronize your device. A video tutorial is also available.
To manually synchronize your device follow these steps.
- Open the mobile app and go to the Home Screen screen.
- Put your finger on the screen, directly below the calendar, and drag down.
- Release your finger when the downward arrow turns upward.
A progress bar will display as the app synchronizes. It can take several minutes if you have been using a wifi device and have lots of photos. The app will display Synchronization Complete when completed.