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iPad and iPhone syncing problems


1 comment

  • Official comment
    Katie Winter

    Hi Peder,

    I do not recommend deleting the app unless we instructed you to. You run the risk of losing your reports on your device. 

    Taking a quick glance at your account (in order to identify the issue 100% I need more information). It appears you have two accounts, and you are logged into a different one on each device. That is most likely why you don't see the same templates and reports.

    Please contact us at, and we can assist you further.

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